UK Shipping Policy

We dispatch all orders from our London store, ensuring each parcel is securely packed and shipped

via tracked service. Our shipping system is designed to be fair and cost-effective.

Shipping Charges

At My Fair Lady, we optimise your shipping costs with care and precision-ensuring you never pay

more than necessary.

- Shipping charges are calculated at checkout based on your order's weight, volume, and delivery

postcode

- We only charge what it actually costs to deliver your order - no inflated flat rates or hidden fees

Example: A single saree weighing 1kg costs less to ship than five sarees packed together, even if

both orders are worth £100.

Estimated Delivery Time

- Most UK orders are delivered within 2-4 working days

- Orders placed before 1 PM (Mon-Fri) are usually dispatched same day

- We use trusted couriers like Royal Mail, Evri, and DPD

Please note: Delivery times are estimates only

We are not bound by these timelines unless you select a Guaranteed Delivery service at checkout.

Delivery Address Accuracy

Please ensure your delivery address is complete and accurate when placing the order.

We cannot be held responsible for:

- Delays or returns caused by incorrect/incomplete addresses

- Missed deliveries due to unavailability

If a parcel is returned to us, a re-delivery charge will apply.

Lost or Damaged Parcels

- All parcels are dispatched with tracking

- In the unlikely event your order is lost or arrives damaged, please contact us within 48 hours of

delivery

- We will investigate with the courier and issue a refund or replacement where appropriate

Exceptions & Delays

We are not liable for delivery delays caused by:

- Courier disruptions or strikes

- Severe weather

- Public holidays or festive season surges

- Deliveries to remote or high-security postcodes